It's all part of the service

At 205 On Ashley we pride ourselves on offering a level of service you will find hard to beat. Our customers are important to us and over the years we have established many friendships with the ladies we serve, who know they can trust us to look after them as we ourselves would wish to be cared for.

This commitment to superior customer service applies to every interaction via every customer contact point; in store or online, by phone or by email, you can trust us to be everything you need us to be.

Free Alterations

We have two talented seamstresses who work with us to tailor or adjust any item purchased to ensure the perfect fit. This is a FREE service on full priced purchased items only, but can be arranged for a small fee on sale items.

Free Deliveries

We offer free postage on purchases of £250 or above made in store or via the website. We will also drop off alterations for customers who are local and not able to pop in to collect.

Home approval

Our regular customers benefit from our home approval service. If you are not sure what you may have in your wardrobe to match with purchases made in-store, we give you home approval for two days so you can try on at home and put together your new season’s outfits.

Online loyalty bonus

For every £500 spent online, we will give you a 10% discount to say thank you for your invaluable custom.